Refund requests are carefully reviewed. Refunds may be approved if:
A transaction or system processing error occurred.
Services were not provided as stated.
A cancellation request is submitted within the applicable cooling-off period (10–30 days depending on the service provider).
Refunds cannot be issued for:
Services canceled after the cooling-off period has ended.
Customized or personalized service requests.
Any administrative or service processing fees.
Once a refund is approved, the amount will be issued to the original payment method within 7–15 business days, depending on banking procedures.
We may decline refund requests if:
Fraud, misuse, or policy violations are identified.
False or misleading information is provided during the service process.
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